Recently in Apple Category

I purchased and installed Parallels Desktop 6 yesterday. As a "loyal customer," I was offered a chance to purchase the upgrade ahead of the public launch on the 14th. However, the upgrade is freely available at parallels.com, so I don't feel so special after all.

From an interface perspective, Parallels doesn't feel that much different. From a performance perspective, though, changes are sometimes subtle and sometimes dramatic.

I have several Virtual Machines that I use on a regular basis. I have a Black MacBook 2Ghz Core 2 Duo machine with 3 GB of RAM and a 500 GB 7200 rpm hard drive. It is missing advanced graphics processing, so I can't say much about improvements in graphics performance.

The first thing I noticed when starting my Windows 7 Ultimate 64bit machine was how long it took to update Parallels tools. A very long wait looking at a black screen, and then finally a few restarts and updates to get things going, then success. It took about a half hour to go through all of the updates.

One of the things I find interesting is that the emulated hardware drivers have changed. I assume that there are performance and compatibility benefits, but I am not sure. I do know that Windows installed drivers for the newly detected hardware before Parallels tools installed.

I next wanted to install Kaspersky 2011, which comes "free" with Parallels Desktop. In Parallels 5, security was provided by Parallels Internet Security, which was a rebranded Kaspersky. This time around, it seems that we get the 3 month trial for free, and if we want to upgrade to a full subscription, then we can do this through a Parallels branded portal. This feels like a bait and switch to me. I did install the Kaspersky 2011 for Macintosh that is available now from Parallels' File menu, and it, too, offers the 3 month trial with offer to upgrade. I believe that if the marketing says "free," it should be clear that it's not a trial or limited time offer.

Operationally, Parallels feels a lot snappier than previous versions. I have commented on earlier version upgrades and also on dot releases that have been very, very welcome. This version seems to be one of them.

Starting Windows takes about 20% less time for me. Very obvious is a change in how the spinning ring cursors display. In Parallels 5, the Windows cursors would stutter. With Parallels 6, the stuttering is almost gone. I never knew the source of the stuttering, but the folks at Parallels have managed to smooth it out. Applications launch much, much faster and do not pause as long when displaying windows and menus. Another benefit is that my fans on the MacBook don't immediately max out when I start Windows. 

I find the reduced fans to be the most telling indicator of how well the folks at Parallels have optimized the virtual machine code to pass as much as possible on to the Mac without having to do the heavy lifting. Perhaps that's the new drivers I noticed when upgrading the VM? I don't know, but it's welcome!

All in all, I find this to be a buyworthy upgrade. Hopefully, there will be a better path to virus protection that doesn't make me buy a subscription to my "free" virus protection. I have a Norton subscription already with at least a year remaining; I'd rather transfer that than buy a new Kaspersky.
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Adobe announced today that it would resume development of the Packager for iPhone, a feature of Flash Professional CS5 that lets developers export their Flash projects to iPhone apps and also to publish them to the App store.


It also states that in addition to renewing a commitment to the iPhone platform, 

Adobe will continue to work with key industry partners, including Google, RIM, Nokia, Motorola and Palm/HP to enable their device users to browse the full web through Flash Player 10.1 and run standalone applications on AIR.

All in all, this is more great news for all mobile developers. Having Flash as a single point of development with deployment options to web, AIR, and iOS, will accelerate innovation in the mobile sector in the coming months. It will also lead to consistency in applications across platforms, which is a big help for companies when making branding decisions.
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Apple announced today that it has relaxed restrictions on development for iPhone and other iOS devices.


Quoting the statement,

We have listened to our developers and taken much of their feedback to heart. Based on their input, today we are making some important changes to our iOS Developer Program license in sections 3.3.1, 3.3.2 and 3.3.9 to relax some restrictions we put in place earlier this year.

This is HUGE and welcome by the folks who have been both building apps and app development environments. Adobe announced that Flash Professional CS5 would enable iPhone development, and Apple responded by cutting off all non-XCode developers. This reversal is great news for the developer community, and will bring more innovative content to the iOS platform.
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White MacBook laptop

Image via Wikipedia

I took Arthur's white MacBook to the Apple Store today to see about getting the top case replaced. The earlier white MacBooks (I have a black one) are susceptible to failure of the top case near where you rest the heels of your hands. In Maine, where the white MacBook is the Maine Learning Technology Initiative's computer of choice, there are a lot of white MacBooks around.

The top case contains the keyboard and the track pad, and it rests inside and slightly on top of the edge of the bottom case. The screen bezel has two little ridges in it that keep the screen from touching the keyboard when the computer is closed. When these computers go in a bag (like the bags that come with the computers when they are part of the MLTI...), there is additional pressure that gets applied to the top case by these ridges. The result is catastrophic failure of the plastic where the ridge touches the plastic.

I brought the computer in, and they took it without question. Quoting the Problem Description/Diagnosis  portion of the Genius Bar Work Authorization,
Issue: Customer states there are cracks in the top case
Steps to Reproduce: Observed cracks at the bar
Proposed Resolution: Replace top case
Total cost: $0.00

Makes sense to me! I left the computer at the bar around 12:45 pm, expecting to get a call tomorrow. I got the call at 2:00 pm, telling me that the repair was complete. Go Apple!

In addition to the top case, the repaired computer also has a new screen bezel that includes the camera. AJ reports crisper images from the camera. Another benefit for him is that the case had become wracked as it compressed, making it difficult to eject CDs and DVDs from the slot loading drive. Discs now glide in and out with ease.

It is important to note that this computer was repaired without question and without an Apple Care contract. While I haven't been able to find notice of a replacement program at apple.com, this seems to be the real deal, at least in Maine.
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So, here I sit, in the Apple Store in South Portland, Maine, while my wife's new iPhone 3GS (we both had our 3GS phones replaced due to case cracking yesterday) continues to not work properly.

Upon replacing the phone and restoring it from the last backup, the phone (now iOS 4.01; the backup was iOS 4, and the phone was OS 3.x until a day or so before the swap.) exhibits the following symptoms:
  • Safari crashes when visiting any site
  • App Store crashes when updating the one app that needs updating
  • We determined that other apps that depend on the network may or may not fail; there isn't a definite correlation between what makes them crash.
So, we restored the phone to factory new, and then synced it with her computer. 

Initially, surfing the web crashed Safari, but we wiped out the bookmarks and the cached pages and cookies, and we could surf the web. Yay! Although we could surf the web, we couldn't set up any email accounts. Boo! Google Apps (gMail, actually) claimed that the password was wrong, but I was able to setup the same account on my iPhone without any trouble. Quite easily, in fact.

I then removed all of the apps from the phone in the hope that there was an app that was causing the conflict with iOS 4. That didn't do the job. 

Taking up all the space at the Genius bar...
Out came another brand-new iPhone 3GS, and we moved the SIM card and began the restore process. Unfortunately, the phone was iOS 3, so it had to be upgraded to iOS4 before we could continue. Unfortunately, the phone failed the OS upgrade, with the ever helpful "Unknown error."

Moving the new new phone to another computer for restore, it failed, so we declared it DOA. Now, back to the one we got yesterday for another try.

After restoring it to factory new, we were unable to surf the web. So, now I have had three different iPhone geniuses poring over the phone, and all are puzzled.

Next, we take the new phone (not the DOA one from today, but the replacement from yesterday) and restore it to new phone state, without ever connecting it to my wife's computer. In this factory new state, the phone wouldn't run Safari! Now, we have at least a diagnosis: the new phone has some issue with its network hardware that prevents it from working properly. Unfortunately, between my wife and I, we have exhausted the on-hand phones, so there is no replacement phone available. One was ordered, and should arrive tomorrow or Wednesday.

All in all, we had three computers attached to several iPhones in different combinations for over three and a half hours with a diagnosis, but no satisfaction. Now, the new phone is back to its hobbled state, able to work as a phone and get email, but unable to surf the web.
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Once again, I am left scratching my head by an Apple update. First, we are told that the algorithm used to calculate how many bars to display for signal strength was flawed, and that the number of bars shown did not correspond properly to the signal strength. Then, we were told that in order to make signal strength clearer to the user, Apple would increase the size of the bars that the iPhone would display.

I installed iOS4 just now, and was struck by two things:
  • First, the bars are indeed a little bigger. Now, I won't be left wondering whether one bar (which looked like an underscore) was really zero bars.
  • Second, the number of bars my iPhone 3GS displays in my dining room is now LESS than it was prior to the update. 
So, I guess that for me, the phone was giving me an optimistic response to signal strength before the update, and now it's telling me truthfully how lousy my AT&T coverage is.
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Consumer Reports has decided to not recommend the iPhone 4 due to what it calls an antenna design flaw.


This is in direct conflict with Apple's unbelievable letter to the public that the phone's problems are with the software that displays how many bars you have, and not with the antenna design. Come on, Apple, fess up and fix the problem. It's a sign of a good company that makes exciting products and keeps the public energized about its brand. It a sign of a great company that owns up to its mistakes and fixes them before they become a public relations nightmare.

Look at Toyota. Their recall problems over the last year are legendary. However, have you heard that Honda has had similar recalls? Sure thing, my Honda Odyssey and a whole slew of other Honda cars were recalled for braking and transmission problems. Hmm, sound familiar? The thing is, though, that Honda reached out to us owners through the mail and through communication from the dealer to get us in to the dealer and get the problems solved. I didn't have to learn about it on the evening news, and I feel a lot better about my Honda.

I believe that Apple's customers would feel a lot better about their iPhone 4 purchase (and, of course, future technology purchases from Apple) if it would take steps now to fix the phones and get new ones into the hands of its customers.
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I took a trip to Boston yesterday, and decided to let the Garmin StreetPilot C340 and my iPhone 3GS with iOS4 and MotionX GPS Drive 5.0 go head to head.

MotionX GPS Drive features spoken turn by turn directions, but you must pay a fee to access them. The $3 per month or $25 per year access charge from FullPower is quite reasonable, considering the $10 per month from AT&T (discounted to $6.99 recently). The cost of the app is also quite reasonable, at $2.99 for iPad and $.99 for iPhone.

My Garmin requires periodic map updates, and I had purchased the NüMaps Lifetime Maps package over a year ago. I strongly recommend that to anyone who has a Garmin device. I had updated my device a few weeks ago, so I am confident that its maps are as current as they can be.

MotionX GPS Drive pulls its maps from the air via 3G or WiFi (if it has a connection), so if you have a 2GB data plan, you might want to watch your data usage come the end of the month if you rely on MotionX GPS Drive. Relying on cloud-based maps, though, make its maps theoretically more accurate than the Garmin's, especially as you near the end of the quarterly update cycle for the Garmin.

Operationally, Drive's interface is reasonable if a bit crowded. It has more options than the Garmin, and it features walking as well as driving directions. Other Garmin devices feature walking directions, but the C340 is intended as a driving only device. Drive can operate in Portrait or Landscape mode, and I recommend a window mount for anyone who will use Drive as a daily GPS device. I propped the iPhone on the dashboard near the Garmin, which has a dedicated charging stand.
MotionX GPS Drive 1MotionX GPS Drive 2MotionX GPS Drive 3

The two systems began chatting at me almost simultaneously once I got moving, and provided similar instructions. While Drive gave me "get ready to turn" followed by "Turn now" instructions, the Garmin lets me know long in advance what's coming up, and then reminds me to "Turn right onto xxx Street" when it's time to turn. Since I was doing some in-town driving first, the "prepare to turn" messages from Drive got to be a little annoying, but they would be welcome in unfamiliar surroundings.

I intentionally left the programmed route to see how the devices would respond, and they both gave the same instructions to return to the desired route.

On the highway, I noticed that my iPhone battery was getting low. I had the iPhone plugged into my charger, and when I turned off Drive, the iPhone charged as expected. Hmm. This morning, I fired up Drive, set a route, and plugged the iPhone into my computer. Although I wasn't going anywhere, Drive gave me periodic reminders to get moving. While attached to the computer, however, the battery charged as expected. I will need to investigate this further, or get another charger. It could also be that the car 12V port can't push as much current as the computer can while charging, resulting in a net loss of charge in the battery in the car.

The position of the iPhone matters when driving. I put it in different positions on the dashboard and on the passenger's seat, and found that not all locations were favorable to GPS reception. While pulled over to take a call, for instance, the iPhone lost signal, but the Garmin kept right on tracking.

Background operation in iOS 4 is also nice. Rather than using the built-in iPod interface, you can use iPod to control your music. I am an audiobook listener, so I like having access to the chapter list in the built-in interface. Also, since Mail runs in the background, I was able to know when emails arrived that were pertinent to my trip.

Assuming that I can resolve the charging issue with the car, I believe that I could use Drive while traveling. The Garmin is certainly more battery-efficient, but toting two devices while traveling is a drag. I can't forget that I got the iPhone so I could combine my Palm T5 and my Motorola flip phone into one unit. I don't believe, however, that I'll toss the Garmin just yet. 

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I tried out the new Photos app on my iPhone 3GS with its new iOS 4. Wow! It used to seem like an eternity between pushing the shutter button and the camera being ready for the next image. I was trying to take some photos of my son during dinner, and now, the camera resets very, very quickly. I surely wasn't expecting how responsive the camera is, but it is like having a whole new device. Good job on this part, Apple!
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Took a hike with the boys this afternoon and tried out MotionX GPS on the iPhone 3GS and its new background Track Recording capability. In previous versions, one needed to turn on the GPS and leave the app running in order to track. If you hit the power button or opened another app, it would stop background tracking. In order to use it, therefore, you would turn down the screen brightness when it was tracking. Regardless, the iPhone would warm up considerably when tracking. This led to some pretty poor battery performance when using the app.

Today, we went out for a 40 minute hike with about 42% of battery life remaining.

I was able to switch to email (which pinged every 15 minutes with new emails on the hike) and other apps while hiking, and the Track Recorder never missed a beat. I was able to hit the power button with no loss of tracking as well. We took some photos and uploaded to Facebook, surfed the web, and sent some email as well. When we returned to the house, I had about 22% of battery life left. Looking in the app tray, I discovered that I had 16(!) apps in there, which could be a contributing factor to the giant power suck. Based on this rate of consumption, though, we should be able to go gout for several hours and get decent tracking data before having to recharge the phone.

Well done, MotionX. I finally feel like I can use the GPS the way it was intended.


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